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Frequently Asked Question
Do you offer free quotes or site visits? Yes, we offer free quotes and site visits. We'll come to your property, assess the work needed, and provide a detailed quote - no obligations, no hidden fees.
What areas do you serve? We proudly serve Hout Bay and surrounding areas (Constantia, Tokai, Rondebosch, Llandudno, etc.) If you're unsure whether we cover your area, feel free to contact us directly.
Do you require a deposit? Yes, we do require a deposit to secure your booking and cover initial material costs. The deposit amount depends on different variable pertaining to the project size. Once quoted we clearly outline the project scope and deposit amount.
How soon can you start once I book? Start sates depend on our current schedule and the size of your project. In most cases, we can begin within 1-2 weeks of booking. We'll always keep you updated with a confirmation timeline.
What Payment options do you accept? We accept EFT (bank transfer) as our primary payment method. For your convenience, we can also discuss alternative arrangements if needed - just let us know.
Are your services guaranteed? Yes, all our work is backed by a workmanship guarantee. For painting and waterproofing, we offer warranties depending on the materials used and the type of job. Full details are included in your quote.
Do you handle surface prep and cleanup? Absolutely. We take care of all necessary prep work - including sanding, crack filling, and waterproofing - and we clean up thoroughly once the job is done. Your space will be left neat and ready to use.
What types of materials/brands are used? We use high-quality, professional-grade materials from trusted brands like Plascon, Dulux, Sika, etc. If you have a preference or specific brand in mind, we're happy to work with it.
Can you work on residential and commercial? Yes, we handle both residential and commercial projects. Whether it's a home, office, complex, or retail space - we have the experience to deliver quality results.
How long will the project take to complete? Project timelines vary depending on the scope of work. For example, a standard room repaint might take 1-2 days, while a full renovation can take several weeks. We'll give you a clear timeline before starting.